Patient Care Coordinator/Technician
Hearing Doctors Hearing Doctors Rockville, MD Rockville, MD Full-time Full-time $23 - $25 an hour $23 - $25 an hour 18 hours ago 18 hours ago 18 hours ago Hearing Doctors is hiring! We are a growing audiology practice serving Northern Virginia and Maryland.
We are seeking a Patient Care Coordinator to join our Rockville, MD office.
The ideal candidate will have previous experience working in a front office medical setting managing administrative duties and will provide high-caliber customer service.
Duties and
Responsibilities:
Serve as an initial point of contact for individuals seeking hearing care, services, and management.
Gather patient information and coordinate the scheduling of services for patients, including patient appointments and answering phones/patient inquiries, all with an emphasis on excellent customer service.
Track and report daily scheduling metrics.
Efficiently book appointments and update patient information using Counsel Ear.
Handle insurance verification, maintain databases, and other administrative duties as assigned.
Maintain a clean working environment, while following all Hearing Doctors Health Policies and Procedures.
Ensure patient confidentiality and follow HIPPA regulations.
Qualifications:
Education:
High school Degree required.
Experience:
3
years of scheduling experience working as an office assistant, office coordinator, or patient care coordinator.
Computer knowledge is required, including Microsoft Office products, such as Microsoft Word and Excel.
Occupation Classification Requirements:
Patient Care Coordinator, Patient Experience Specialist, Office Assistant, Office Coordinator Job Type:
Full-time Pay:
$23.
00 - $25.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
10 hour shift 8 hour shift Monday to Friday Work setting:
In-person COVID-19 considerations:
All customers to wear masks.
Ability to commute/relocate:
Rockville, MD 20852:
Reliably commute or planning to relocate before starting work (Required) Education:
Associate (Preferred)
Experience:
Google Docs:
3 years (Preferred) Customer service:
5 years (Preferred) Medical Receptionists & Patient Registrars:
3 years (Required) Shift availability:
Day Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are seeking a Patient Care Coordinator to join our Rockville, MD office.
The ideal candidate will have previous experience working in a front office medical setting managing administrative duties and will provide high-caliber customer service.
Duties and
Responsibilities:
Serve as an initial point of contact for individuals seeking hearing care, services, and management.
Gather patient information and coordinate the scheduling of services for patients, including patient appointments and answering phones/patient inquiries, all with an emphasis on excellent customer service.
Track and report daily scheduling metrics.
Efficiently book appointments and update patient information using Counsel Ear.
Handle insurance verification, maintain databases, and other administrative duties as assigned.
Maintain a clean working environment, while following all Hearing Doctors Health Policies and Procedures.
Ensure patient confidentiality and follow HIPPA regulations.
Qualifications:
Education:
High school Degree required.
Experience:
3
years of scheduling experience working as an office assistant, office coordinator, or patient care coordinator.
Computer knowledge is required, including Microsoft Office products, such as Microsoft Word and Excel.
Occupation Classification Requirements:
Patient Care Coordinator, Patient Experience Specialist, Office Assistant, Office Coordinator Job Type:
Full-time Pay:
$23.
00 - $25.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
10 hour shift 8 hour shift Monday to Friday Work setting:
In-person COVID-19 considerations:
All customers to wear masks.
Ability to commute/relocate:
Rockville, MD 20852:
Reliably commute or planning to relocate before starting work (Required) Education:
Associate (Preferred)
Experience:
Google Docs:
3 years (Preferred) Customer service:
5 years (Preferred) Medical Receptionists & Patient Registrars:
3 years (Required) Shift availability:
Day Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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