Client Service Representative Supervisor
Description Position at Metropolitan Animal Emergency and Specialty Center Metropolitan Animal Emergency and Specialty Clinic is now hiring a Client Service Representative Supervisor to lead and support their team of CSRs.
The right candidate is a motivated, team player with at least two years of experience working in a veterinary setting.
Supervisory experience preferred.
Must demonstrate strong communication and leadership skills as well as the ability to work in a fast pace, energetic environment.
Must be dedicated to promoting and fostering a positive, healthy work environment.
Skills Strong organizational skills.
Ability to prioritize tasks.
Ability to work independently and as part of a team.
Strong leadership skills.
Strong problem-solving skills.
Excellent time management skills.
Ability to work in a fast-paced environment.
Flexibility to work shifts.
Ability to motivate others.
Excellent verbal and written communication skills.
Responsibilities Organize and lead monthly CSR meetings.
Maintain and update CSR schedule and provide coverage when needed.
Serve as a mentor and coach to the CSR staff by elevating them and encouraging them to grow.
Work with the Leadership Team to resolve conflicts.
Enforce company policies.
Perform regular CSR duties.
Collaborate with other departments regarding patient and client needs.
Assist CSR staff in managing client inquiries and complaints.
Create training schedules for new employees.
Monitor performance of CSR staff and conduct yearly performance reviews.
Participate in Hospital Leadership Team meetings.
Why work at Metropolitan Emergency Animal Clinic? The Metropolitan Emergency Animal Clinic is located just outside the beautiful city of Washington, DC in Montgomery County, Maryland.
Our proximity to DC gives us the advantage of several of the world's top museums and attractions.
We have in-house ultrasound, digital radiology, and a full laboratory.
We are a team-oriented practice that lives by our core values.
We respect all living things, we are constantly learning and improving, we communicate directly and honestly, we are better because we work together, and we are committed to EXCELLENT medical care.
We offer an incredible benefits package that includes health, dental, vision, life, 401k, paid time off as well as pet benefits! If you are passionate about pets and providing exceptional veterinary care, we want you to join our team! Apply today! We look forward to hearing from you! #LI-SC1 Recommended Skills Coaching And Mentoring Communication Coordinating Hardworking And Dedicated Leadership Passionate Estimated Salary: $20 to $28 per hour based on qualifications.
The right candidate is a motivated, team player with at least two years of experience working in a veterinary setting.
Supervisory experience preferred.
Must demonstrate strong communication and leadership skills as well as the ability to work in a fast pace, energetic environment.
Must be dedicated to promoting and fostering a positive, healthy work environment.
Skills Strong organizational skills.
Ability to prioritize tasks.
Ability to work independently and as part of a team.
Strong leadership skills.
Strong problem-solving skills.
Excellent time management skills.
Ability to work in a fast-paced environment.
Flexibility to work shifts.
Ability to motivate others.
Excellent verbal and written communication skills.
Responsibilities Organize and lead monthly CSR meetings.
Maintain and update CSR schedule and provide coverage when needed.
Serve as a mentor and coach to the CSR staff by elevating them and encouraging them to grow.
Work with the Leadership Team to resolve conflicts.
Enforce company policies.
Perform regular CSR duties.
Collaborate with other departments regarding patient and client needs.
Assist CSR staff in managing client inquiries and complaints.
Create training schedules for new employees.
Monitor performance of CSR staff and conduct yearly performance reviews.
Participate in Hospital Leadership Team meetings.
Why work at Metropolitan Emergency Animal Clinic? The Metropolitan Emergency Animal Clinic is located just outside the beautiful city of Washington, DC in Montgomery County, Maryland.
Our proximity to DC gives us the advantage of several of the world's top museums and attractions.
We have in-house ultrasound, digital radiology, and a full laboratory.
We are a team-oriented practice that lives by our core values.
We respect all living things, we are constantly learning and improving, we communicate directly and honestly, we are better because we work together, and we are committed to EXCELLENT medical care.
We offer an incredible benefits package that includes health, dental, vision, life, 401k, paid time off as well as pet benefits! If you are passionate about pets and providing exceptional veterinary care, we want you to join our team! Apply today! We look forward to hearing from you! #LI-SC1 Recommended Skills Coaching And Mentoring Communication Coordinating Hardworking And Dedicated Leadership Passionate Estimated Salary: $20 to $28 per hour based on qualifications.
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